Buyer protection terms

Free file conversion.

Absolutely free we support conversion for most popular file types and free conversion formats

Free conversion Formats Are:

1. 3DS MAX v. 6 or lower - *.3ds -
2. 3DS MAX v. 5 or lower - *.max
3. Autodesk AutoCAD and 3DS MAX
4. Lightwave3D *.lwo
5. Maya *. Ma *. Mb
6. Lightwave3D, Maya, and Shockwave Director *.obj

Contact our Support team can assist with most file format conversions.
Other then above mention formats will charge according to the formats and custom work require.  Please contact our support team using our ticket system.


Support Ticket


Note: Above mention formats convertion can be done free of charge within 48 hours. we may take longer then mention hours due to a large scale of requests and complexity of the product and we only convert one format for each product additional fomrats will charge extra . Please note that there are some limitations to our free conversion services:

we can't give you a guaranty on the mesh flow object look of the converted formats and it does cost you if you need any custom work to fix the format mesh flow and other related issues.

• Free models and model bundles and DVD collections are not eligible for free conversion services.

• Rendering consists of transferring a 3d mesh to a 2d image.  This is a different process from conversion and is not provided through our free conversion service.

• In order to meet the needs of all members, we must limit members to 3 models per week.  If you need additional conversions, please contact a support agent for alternate options.

• Let us know the support agent if you have any deadline or anything which required for certain time. Cgartbin always serve first come basis through our queue as quick as possible. Please contact support service submits your request form that we can prioritize your file.

  When you contact us, we will determine the level of complexity of the conversion. If the conversion is a large project, we will let you know in advance what fees might be involved.

  If you need a file in a solids-based format such as IGES, STL, SAT, STP, or X_T, If you need to have a previously purchased file converted, or have a model in which you need a different format. please contact the suport team conversion.


Money back guarantee.

We pride ourselves on getting things right. That doesn’t mean we’re perfect, but when we make mistakes we fix them.

If you’re not happy with your Cgartbin order get in touch with us and we’ll either organize a replacement fix, or give you your money back.

Cgartbin guarantees that any product you purchase will function and works as described and presented in the product preview. Our artists take great care to fully show and describe each product, so your first step in ensuring quality is to look over the product's thumbnails and description. If you have any questions about what a term means or what the product really includes, you can contact Support before purchase. We'll be glad to assist you in ensuring the product meets your needs.
Should a product not function or look as advertised, you can contact Cgartbin Support Service for a resolution. Should this not solve the problem, Cgartbin will issue a full refund, under the condition that you have notified Cgartbin within seven (7) calendar days of the purchase.

Please also see our Refund and Return Policy.


Affiliate program

Affiliates Partner With Us, Earn more comission joining the affiliate program.
When you become an Cgartbin affiliate you'll earn anywhere from 5% to 15% for each order that's placed using your unique affiliate link.
If you've got a website or you're an experienced affiliate marketer, then our affiliate program was designed for you. To get started, fill in our quick application form. You'll then be provided with banners, text links, etc to use. They will of course include your unique affiliate tracking code.

When someone clicks on your link and buys you'll receive a 5% to 10% commission. You will be paid that commission as long as the order is not fraudulent of course, and makes it through cgartbin exceptional guarantee of a 30-day, no questions asked refund period. It is then paid straight into your PayPal account automatically during the next payment processing run.


Custom work service.

Our services are customized to each client and project, our pricing is flexible we charge design base and depends on complexity of the design concept work, please contact support service . We'll be happy to provide you with a "not to exceed" proposal for your project.   Get a quote
Custom work service.  We have worked with many clients since we founded We have long-term relationships with our clients and have delivered multiple projects for most of our clients.

Support Ticket


Note: Please tell us more details about your custom work, if possible send some refferences and project details while you using our support ticket. Mostly our support team will get back to you within 2 working days of receiving your request.